Terms of Service

Your use of our website is also subject to our Privacy Policy, available at:

https://eatrollin.food/privacy

Our Privacy Policy explains how we collect, use, and process information, including how users may request deletion of applicable data.

You agree to use the website only for lawful purposes. You may not:

• use the website in violation of any law or regulation
• interfere with the operation, security, or functionality of the website
• attempt to gain unauthorized access to any part of the website or related systems
• upload or transmit viruses, malicious code, or harmful material
• use bots, scrapers, crawlers, or automated tools without our written permission
• reverse engineer, copy, frame, mirror, or commercially exploit any part of the website or its content without authorization
• place false, fraudulent, or abusive orders

We reserve the right to suspend, restrict, or terminate access to the website or services at our discretion, including where we suspect fraud, abuse, security risks, or violations of these Terms.

Some features of the website may require you to submit personal, payment, or order-related information. You agree that all information you provide is accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us promptly of any unauthorized use.

All menu items, descriptions, ingredients, pricing, promotions, and availability are subject to change without notice.

We make reasonable efforts to keep the website accurate, but we do not guarantee that all menu descriptions, images, prices, or product details are complete, current, or error-free. We reserve the right to correct errors and to update or remove items at any time.

All prices are listed in U.S. dollars unless otherwise stated.

When you place an order through our website, you are making an offer to purchase items from Rollin. We may accept, reject, or cancel an order at our discretion, including in cases involving pricing errors, item unavailability, suspected fraud, or operational limitations.

Payment must be made at the time of order through one of our accepted payment methods or through an authorized third-party processor. By submitting payment information, you authorize us and our service providers to charge the total amount of your order, including applicable taxes, fees, delivery charges, service charges, and gratuities if selected.

If an order is canceled after payment is authorized or captured, any refund issued will be made to the original payment method in accordance with applicable law and processor timing.

Rollin may offer pickup, direct delivery, or delivery facilitated through third-party partners. Delivery availability, fees, service areas, minimums, and time estimates may vary.

Estimated delivery or pickup times are estimates only and are not guaranteed. We are not responsible for delays caused by weather, traffic, courier issues, platform outages, inaccurate delivery information, or other circumstances outside our reasonable control.

For pickup orders, risk of loss and responsibility for the order pass to you when the order is handed over at the pickup location. For delivery orders, responsibility passes upon delivery to the address provided at checkout, subject to applicable law.

You are responsible for reviewing your order upon receipt and notifying us promptly of any issue.

Our website may link to or integrate with third-party platforms and services, including ordering providers, payment processors, delivery marketplaces, loyalty tools, social media platforms, analytics providers, and other external services.

These third parties operate independently and are subject to their own terms, privacy policies, fees, and practices. We are not responsible for the availability, performance, acts, omissions, or data practices of any third-party service.

If you place an order or interact with Rollin through a third-party platform, additional terms from that provider may apply.

We may provide ingredient, nutritional, or dietary information for convenience only. While we strive for accuracy, we do not guarantee that such information is complete, current, or free of error.

Our kitchen may handle common allergens, including but not limited to soy, wheat, dairy, eggs, sesame, shellfish, fish, peanuts, and tree nuts. Cross-contact may occur despite reasonable precautions.

If you have a food allergy, sensitivity, or dietary concern, contact us directly before ordering. Any nutritional or ingredient information provided is for general informational purposes only and is not medical advice.

We may offer promotions, discounts, gift cards, loyalty programs, or other incentives from time to time. Such offers are subject to additional terms, eligibility requirements, expiration rules, usage limitations, and cancellation rights where applicable.

Unless expressly stated otherwise:

• promotions may not be combined
• rewards and points have no cash value
• rewards may be modified, suspended, or discontinued at any time
• gift cards are not redeemable for cash except where required by law

We reserve the right to void or withhold promotions, rewards, or balances in cases of suspected fraud, misuse, or violation of these Terms.

All content on this website, including text, menus, product names, branding, trademarks, logos, designs, images, graphics, videos, and layout, is owned by or licensed to Rollin and is protected by intellectual property and other applicable laws.

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the website for your personal, non-commercial use only.

You may not reproduce, distribute, modify, publish, display, create derivative works from, or exploit any website content without our prior written consent.

If you submit reviews, comments, suggestions, messages, photos, videos, tags, testimonials, or other content to us or through our website or social channels, you grant Rollin a non-exclusive, worldwide, royalty-free, transferable right to use, reproduce, modify, publish, display, and distribute that content in connection with our business, marketing, and operations.

You represent that you have the right to submit that content and that it does not violate any third-party rights or applicable laws.

We reserve the right, but not the obligation, to remove or refuse any content at our discretion.

TO THE FULLEST EXTENT PERMITTED BY LAW, ROLLIN AND ITS OWNERS, MANAGERS, MEMBERS, OFFICERS, EMPLOYEES, AFFILIATES, LICENSORS, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE, SERVICES, OR PRODUCTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE, SERVICES, OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

1. THE AMOUNT YOU PAID TO US FOR THE RELEVANT ORDER OR SERVICE GIVING RISE TO THE CLAIM, OR
2. ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

You agree to defend, indemnify, and hold harmless Rollin and its owners, managers, members, affiliates, employees, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

• your violation of these Terms
• your misuse of the website or services
• your violation of any law or third-party right
• any content or information you submit
• any fraudulent, negligent, or wrongful act by you

We may suspend or terminate your access to the website or any service at any time, with or without notice, for any reason, including suspected fraud, abuse, security concerns, or violation of these Terms.

Any provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, disclaimers, limitations of liability, indemnification obligations, and dispute-related provisions.

We aim to make our website reasonably accessible to users. If you experience difficulty accessing any part of the site, please contact us at:

service@eatrollin.food

Before filing a formal legal claim, you agree to contact us first at service@eatrollin.food and provide a brief written description of the issue so we can attempt to resolve it informally.

If a dispute cannot be resolved informally, any legal proceeding arising from these Terms or your use of the website shall be brought exclusively in the state or federal courts located in Michigan, unless applicable law requires otherwise.

If you have any questions about these Terms, please contact us:

Rollin

Rollin GK LLC

Email: service@eatrollin.food

Website: https://eatrollin.food